MotelMax - Tech Support

•Tech support by email is free.

•Phone support is free for one month from purchase. After, phone support is billed on a per incident basis.  Part of our phone support includes remote access to your PC in order to view all aspects of a tech support issue directly.

•Annual tech support contracts are available that include phone support.

 

MotelMax users are in different time zones.  Since tech support answers are needed in a timely matter, we try to address the most common issues on our website.  For email support, we are likely refer you to an answer on the website in the section: Frequently Asked Questions

 

When contacting tech support by email, please include the following information:

 

•MotelMax version number

•Windows version

•Screen shot showing the issue