MotelMax Pro - Features

Thank you for your interest in MotelMax Pro.  Please find below answers to many of your questions.  If you would like a demonstration version of the program contact us using our demo request form.

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Introduction

Reservation software for hotels, motels, resorts, inns, campgrounds and rv parks.

MotelMax Pro is a complete re-write of the Motel Max program using SQL Server 2000.  This powerful SQL database offers speed and stability and is especially well-suited to PC networks.

If you know MotelMax and MS-Outlook, you will have no trouble learning the new program. You can see the look and feel of the new MotelMax Pro by viewing these online demos.

MotelMax Pro can interface with an internet reservation request form. Reservation requests entered into the web form can be downloaded directly into the MotelMax reservation grid. There is no need to re-key data already entered by the guest.

There is a special update path for existing users of MotelMax and all data files of a MotelMax Series 400 installation can be imported directly into MotelMax Pro. 

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Features

Following is a partial list of features in MotelMax Pro: 

Reservations/FrontDesk

• Simple MS-Outlook style user interface for familiarity and ease of use. 
• Easy guest lookups by name, city, phone number, etc and your custom data fields.
• User defined rate tables.
• Stagger room nights in different rooms during the reservation process.
• Custom user defined fields for reservation and guest information.
• Tour group bookings.
• Third party direct bill accounts - generate a monthly statement.
• Group bookings using group id's (as in MotelMax).
• Guest history.
• Track travel agent bookings.
• Track sales codes for reports/graphs.
• Custom guest confirmation letters and emails using rich text and html.
• Owner statements.
• Room rotation lets the program suggest the next available room to allow all owners an equal chance for new bookings.
• Wizards are used frequently to walk users step by step through important but seldom used options.
• Guest check-in and guest uncheck-in if necessary.

Online Web Reservations

• MotelMax Pro can interface directly with our new online web reservation program.  There is two way communication between the desktop program and the web reservation system.
• Press one button to update the website availability records.
• Press another button to download reservation request data from the website.  It only takes seconds. 

Database/Network

• Uses SQL Server 2000 database optimized for stable high speed data access especially on networks.
• Can run in single user mode or in client/server mode.
• Built-in remote connect to your database from anywhere via internet connection.

Reports/Graphs

• Over 50 reports.
• Reports can be previewed, printed or exported to pre-formatted MS-Excel worksheets or PDF (Adobe Acrobat), rich text, html or plain text.
• Over 20 graphs (pie and bar charts) to review business activity.

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Screen Shots

These online demos provide a detailed overview of the main program screens and how the program works.

• View main program grids
• Current guests grid
• Reservations grid
• Room Rack grid
• Complete guest file

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Web Reservations

MotelMax Pro can interface with our online web reservation system.  Reservation requests received on the website can be downloaded directly into the MotelMax reservation grid.

• From your website, provide a link to our web reservation system.
• Upload your site setup information and availability data to our dedicated server.
• Guests can select and book a unit by unit number or by unit type.  Choose the booking method you prefer.
• A guest fills-in and submits a reservation request on a web request form, using our secure server.
• A copy of the request is emailed to the guest as a confirmation that the request has been sent.
• Another email copy of the reservation request is sent to the front desk reservation operators.
• Request details are also imported by the program and loaded directly into the reservation grid - no double-entry!
• Availability records on the web site are updated immediately to prevent another guest from booking the same unit.
• An operator confirms the availability and rate then sends an email confirmation.
• Update the web site with availability data anytime during the day by pressing a single button.
• Download reservation request data at any time by pressing a single button.

You can upload your availability data to the web site as often as needed and download web reservation requests at anytime.  It's like having a trained reservation operator 24-7.

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Credit Card Interface

MotelMax Pro can interface with IC Verfiy credit card processing software.

• Process credit card transactions from the MotelMax Pro program.
• MotelMax Pro hands data to IC Verify, waits for a response then processes the transaction accordingly and prints a receipt.
• Records all details of the transaction for later review.
• Requires the purchase of the IC Verify credit card software.

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Call Track

Call Track is an optional add-on program that interfaces with your telephone PBX.

• Calls are downloaded from the PBX to your PC via the PC serial port.
• MotelMax Pro parses each call and separates the call date, time, duration and extension.
• MotelMax Pro then calculates a call cost based on your custom call rate tables.
• Calls are then transferred to guest folios as itemized charges.
• MotelMax Pro includes a simple graphical setup and testing method to configure Call Track and test your phone rate tables.

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Hardware Requirements

In order to run MotelMax Pro, you should have these minimum hardware and software requirements.

Network (Client/Server) Mode

• Windows XP or Windows 2000.
• Pentium III or IV class PC with a minimum of 256 megs of RAM.
• Recommend 518 megs of RAM on the PC server. If you have 1 gigabyte of RAM on the server, you will not be disappointed.
• Wireless network - the program works on wireless networks but this is not recommended.

Single-user Mode

• Windows XP or Windows 2000.
• Pentium III or IV class PC with 256 megs of RAM.

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Tech Support

MotelMax Pro - Tech Support

• Tech support by email is free.
• Phone support is free for one month from purchase. After, phone support is billed on a per incident basis.
• Annual tech support contracts are available that include phone support. As a bonus we offer the hosting of a web reservation request form to registered users with an active tech support contract.

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Import Data

Data from MotelMax series 400 can be imported directly into MotelMax Pro.  If you are a registered user of MotelMax series 400 or any prior version of the program, your complete data set can be imported into MotelMax Pro.

Import Guest Data

If you have guest data stored in a computer file that can be converted to a MS-Excel worksheet, this data can be imported directly into the MotelMax Pro guest file.

Importing Data from Another Source

If you have guest or reservation data stored in another program or a computer file, we can write a conversion program that will import this data into MotelMax Pro.

This can be especially useful if you have a large file of prior guests that you want pre-loaded into MotelMax Pro.

We can provide a price quote depending upon the difficulty in writing the conversion program.  We have already converted data from text files, CSV, MS Access, MS Excel, dBase, SQL Server and Oracle.

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Request Demo

If you would like more information or a demo version of MotelMax Pro, complete and submit our demo request form and a representative will contact you.

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How to Order

To place an order, call: 281-488-2436.

MotelMax Pro - Price List

MotelMax Pro - Options Price List

MotelMax Pro - Online Web Reservations Price List

MotelMax Pro - Tech Support Price List

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License Information

Program is licensed for use at one location.

• MotelMax® is a registered trademark of MKM Software.

Contact: www.mkmware.com

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